Is Perplexity safe to use with company data?
Perplexity is generally not appropriate for sensitive company data on consumer plans — it is a web-grounded search assistant; use Enterprise Pro with its data-protection terms, and never paste regulated data into the standard app.
Does Perplexity train on your data?
Consumer Perplexity may retain queries to improve the service; Enterprise Pro offers data-retention and no-training commitments.
The enterprise option
Perplexity Enterprise Pro adds SSO, data-retention controls, and contractual protections for business use.
Data processing agreement (DPA)
Enterprise Pro customers can obtain data-processing terms — the consumer tier is not built for regulated data.
The real risks for Perplexity AI customers
- Web-grounded by design — queries can be logged and used to improve the product.
- Staff treat it like Google and paste internal data into searches.
- Consumer tier lacks the contractual controls compliance requires.
What never to paste into Perplexity
- Any customer or employee PII
- Financial or health data
- Internal strategy or secrets
- Source code
- Confidential documents
Protect it automatically
PII Guardrail detects and masks sensitive data on-device before it reaches Perplexity — then restores it in the response. Or assess your company's whole AI exposure in two minutes.